What are your refund and return policies?

Please confirm all purchases as well as their quantity before you complete your order as we are unable to provide refunds for printed or digital content. If you need assistance with your purchase please contact us using our Contact Us form before placing your order.

Please do not attempt to return purchased course manuals to ICISF. Since September 15, 2017 we do not keep an inventory at our offices and are unable to provide any refund for returned manuals.